REAL ESTATE · SALES AND PROPERTY MANAGEMENT

    AI call handling for real estate agencies

    Novara Tech runs a voice agent on your agency's existing number. It qualifies the caller, identifies the property, books inspections and delivers a written summary of every call.

    AGENT RECORDING · REAL ESTATE

    00:00 / 00:00

    DEMO CALL. SYNTHETIC RECORDING.

    THE PROBLEM

    A new listing generates a burst of calls in its first seventy-two hours, and no agency staffs reception for that spike. The calls arrive while agents are at open homes or in listing appointments, which is the same window in which buyers are actively deciding which property to look at.

    Speed to first response is the metric that decides the outcome. A buyer who rings at six in the evening and reaches voicemail books an inspection with a different agency before nine the next morning.

    At agency volume, reception becomes the constraint on the whole pipeline. Rental enquiries are the highest volume and lowest margin calls in the business, and they crowd out the vendor appraisal call that was worth taking.

    CALL LOG

    A day on the line.

    08:46INBOUND+61 4•• ••• 21902:24
    Buyer enquiry, Brunswick East listing
    Budget, finance status and timeline qualified. Saturday inspection booked. Lead pushed to the CRM.
    11:15INBOUND+61 3 •••• ••••03:02
    Vendor appraisal request, Preston
    Property address and timeline to sell captured. Appraisal booked with the listing agent for Tuesday.
    13:39INBOUND+61 4•• ••• 50801:41
    Rental application follow-up
    Applicant and property confirmed. Flagged to the property manager with a one business day callback.
    17:22INBOUND+61 4•• ••• 93401:12
    Open for inspection registration
    Attendee registered for Saturday 11:00. Address and access notes sent by SMS.
    22:05INBOUND+61 4•• ••• 67102:47
    After-hours maintenance, burst pipe
    Classified emergency. On-call property manager notified by SMS. Tenant details and address logged.

    WHAT IT HANDLES

    • Answers buyer, tenant and vendor enquiries on the agency line at any hour.
    • Identifies which listing the caller is ringing about and confirms availability.
    • Qualifies buyers on price range, finance status, preferred suburb and timeline.
    • Books inspections and open home registrations, and sends SMS reminders to attendees.
    • Routes vendor appraisal requests to the right listing agent with the property address captured.
    • Takes rental application follow-ups and maintenance requests, and classifies urgency.
    • Sends a written summary of every call to the agent responsible.
    • Acuity Scheduling
    • Agentbox
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    • Cliniko
    • Console
    • Crazytel
    • eBay
    • Fergus
    • Google Apps Script
    • Google Calendar
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    • Google Sheets
    • Google Workspace
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    • HotDoc
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    • Make
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    • Meta CAPI
    • Microsoft 365
    • Microsoft Teams
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    • MYOB
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    • OnceHub
    • Outlook
    • Pipedrive
    • PropertyMe
    • QikKids
    • QuickBooks
    • REX
    • Salesforce
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    • Shopify
    • simPRO
    • Slack
    • Squarespace
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    • Timely
    • Tradify
    • Twilio
    • VaultRE
    • WhatsApp Business
    • Wix
    • WooCommerce
    • Xero
    • Xplor
    • Zapier
    • Zoho
    • REST API
    • Webhooks
    • Acuity Scheduling
    • Agentbox
    • AroFlo
    • BigCommerce
    • Calendly
    • Cliniko
    • Console
    • Crazytel
    • eBay
    • Fergus
    • Google Apps Script
    • Google Calendar
    • Google Merchant Center
    • Google Sheets
    • Google Workspace
    • GoHighLevel
    • HotDoc
    • HubSpot
    • Kidsoft
    • Magento
    • Make
    • Maropost
    • Meta CAPI
    • Microsoft 365
    • Microsoft Teams
    • Monday
    • MYOB
    • Neto
    • n8n
    • OnceHub
    • Outlook
    • Pipedrive
    • PropertyMe
    • QikKids
    • QuickBooks
    • REX
    • Salesforce
    • ServiceM8
    • Shopify
    • simPRO
    • Slack
    • Squarespace
    • Storypark
    • Supabase
    • Timely
    • Tradify
    • Twilio
    • VaultRE
    • WhatsApp Business
    • Wix
    • WooCommerce
    • Xero
    • Xplor
    • Zapier
    • Zoho
    • REST API
    • Webhooks

    CASE STUDY

    A Melbourne agency running around 2,000 calls a month uses the agent to qualify callers, book inspections and route appraisals during the exact hours agents are out of the office.

    Read the case study

    Hear it answer your calls

    Line statusREADY
    Line status READY. RINGS IN ABOUT 20 SECONDS. ONE CALL PER NUMBER PER HOUR.
    0/300

    RINGS IN ABOUT 20 SECONDS. ONE CALL PER NUMBER PER HOUR.