AI receptionist for Australian businesses

The agent answers on your published number. There is no new number to advertise and no change to how customers reach you. Calls that would have gone to voicemail, to a queue or to nobody at all are picked up and dealt with in the same conversation.

It works out the reason for the call before doing anything else. A caller asking about availability is handled differently from one chasing an existing job, and the agent asks only the questions its answer actually depends on. Everything it captures - name, number, address, vehicle, property, child, order - is written down as structured fields, not as a rough note.

Where the request can be completed, it completes it. That means checking the calendar, holding the slot, confirming it back to the caller and sending an SMS. Where it cannot, it takes the detail, tells the caller exactly when someone will ring back, and escalates to a human with the full context attached.

After every call you get a written summary: who rang, what they wanted, what was agreed, and what is outstanding. Nothing depends on someone remembering a conversation.