PLATFORM AND PARTNERSHIPS
Voice, deployed at platform scale
Novara Tech operates a multi-tenant voice agent architecture already serving hundreds of businesses through a single deployment. If you have distribution and need voice, this is the layer underneath it.
ARCHITECTURE
One deployment, many tenants.
The platform is a single multi-tenant system. Every call enters through one webhook entry point. The tenant is resolved at request time, and that tenant's configuration - prompts, numbers, actions, retention rules - is loaded from a central configuration store. Integrations sit behind connector adapters, one per integration type, so adding a new system does not touch the call path.
CONNECTOR ADAPTERS, ONE PER INTEGRATION TYPE
DEPLOYMENT MODELS
White label
Your brand, your billing, our infrastructure. The voice layer runs under your name and your commercial terms; your customers never see Novara.
Embedded
Voice inside your existing product via API. You keep your interface and workflow; we expose the call handling, transcription and action layer behind it.
Managed
We operate the service on your behalf under your name. Configuration, telephony, monitoring and iteration are handled by the person who built the platform.
TELEPHONY AND COMPLIANCE
Australian carriage, end to end.
Local numbers are provisioned per tenant and calls are carried domestically. Call data stays in Australia. Recording consent is handled per state, and every tenant carries its own retention and deletion policy, enforced by the platform rather than by convention.
CONNECTORS
ONBOARDING ECONOMICS
A new tenant, live in about an hour.
Because configuration is data rather than code, onboarding a tenant means writing a configuration record, not building a deployment. A new business is configured and answering calls in approximately one hour.
At volume this is the number that matters. A rollout to three hundred locations is not three hundred projects; it is three hundred rows in a configuration store, issued at the rate your channel can absorb them.
OPERATING RECORD
Call volume varies by industry. Some deployed agents handle around 500 calls a month; high-volume deployments run to 3,000 calls a day. Figures are measured from platform call logs, not estimated.
CONTACT
Partnership enquiries: mohammad@novaratech.cloud