CHILDCARE · LONG DAY CARE AND EARLY LEARNING

    AI enquiry handling for childcare centres

    Novara Tech runs a voice agent on your centre's existing number. It answers enrolment enquiries, checks room availability, books tours and hands your director a complete record of every conversation.

    Call the childcare agent directly: +61 468 076 558

    AGENT RECORDING · CHILDCARE

    00:00 / 00:00

    DEMO CALL. SYNTHETIC RECORDING.

    THE PROBLEM

    Enrolment enquiries do not arrive during staffed hours. Parents call in the evening, on weekends, and in the gaps between work and pickup, which is precisely when educators are with children and the office is empty.

    The economics make each missed call expensive. Long day care in metropolitan Melbourne runs $140 to $180 a day, so a single three-day place is worth $21,800 to $28,000 a year in gross revenue, and enrolments usually persist for several years.

    A parent who reaches voicemail rarely rings back. They call the next centre on the list, book a tour there, and the enquiry never appears in any report the operator can act on.

    CALL LOG

    A day on the line.

    08:12INBOUND+61 4•• ••• 11802:41
    Enrolment enquiry, two-year-old room
    Child's age and preferred days captured. Availability checked. Tour booked Saturday 10:00.
    12:37INBOUND+61 3 •••• ••••01:36
    Child Care Subsidy question
    General subsidy guidance given. Enquiry routed to the centre director for a written follow-up.
    15:58INBOUND+61 4•• ••• 40200:54
    Late pickup notification
    Parent running fifteen minutes late. Room lead notified immediately. Note added to the day sheet.
    19:24INBOUND+61 4•• ••• 76303:08
    After-hours waitlist enquiry, kinder program
    Waitlist position confirmed. Family details captured. Tour booked for Thursday 09:30.
    21:07INBOUND+61 4•• ••• 59102:12
    Fees and session times, three-day place
    Daily fee and session times quoted. Enrolment pack sent by SMS. Callback logged for the morning.

    WHAT IT HANDLES

    • Answers enrolment enquiries at any hour and captures the child's age, preferred days and start date.
    • Checks room availability and confirms waitlist position.
    • Books centre tours directly into the director's calendar and sends an SMS confirmation.
    • Quotes daily fees and session times from your own fee schedule.
    • Answers the routine questions: ratios, meals, nappies, kinder program, public holiday closures.
    • Takes late pickup and absence notifications and notifies the room lead immediately.
    • Escalates anything involving a child's wellbeing straight to a person, with a written summary.
    • Acuity Scheduling
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    • REST API
    • Webhooks
    • Acuity Scheduling
    • Agentbox
    • AroFlo
    • BigCommerce
    • Calendly
    • Cliniko
    • Console
    • Crazytel
    • eBay
    • Fergus
    • Google Apps Script
    • Google Calendar
    • Google Merchant Center
    • Google Sheets
    • Google Workspace
    • GoHighLevel
    • HotDoc
    • HubSpot
    • Kidsoft
    • Magento
    • Make
    • Maropost
    • Meta CAPI
    • Microsoft 365
    • Microsoft Teams
    • Monday
    • MYOB
    • Neto
    • n8n
    • OnceHub
    • Outlook
    • Pipedrive
    • PropertyMe
    • QikKids
    • QuickBooks
    • REX
    • Salesforce
    • ServiceM8
    • Shopify
    • simPRO
    • Slack
    • Squarespace
    • Storypark
    • Supabase
    • Timely
    • Tradify
    • Twilio
    • VaultRE
    • WhatsApp Business
    • Wix
    • WooCommerce
    • Xero
    • Xplor
    • Zapier
    • Zoho
    • REST API
    • Webhooks

    CASE STUDY

    A Melbourne long day care operator now handles around 200 enquiries a month across enrolment questions, tour bookings and availability, with evening and weekend calls answered the same as any other.

    Read the case study

    Hear it answer your calls

    Line statusREADY
    Line status READY. RINGS IN ABOUT 20 SECONDS. ONE CALL PER NUMBER PER HOUR.
    0/300

    RINGS IN ABOUT 20 SECONDS. ONE CALL PER NUMBER PER HOUR.

    Call the childcare agent directly: +61 468 076 558