PRICING

    Pricing

    Pricing is a monthly fee with a call allowance. It is scoped per business - the tier that fits depends on your call volume and how much the agent has to complete end to end. There is no lock-in: plans run month to month, and everything a plan costs, including what sits outside it, is on this page.

    PLANS

    Essential

    $597/month

    500 calls included

    $0.85 per call after that

    One location, one agent, one integration.

    • Single location, one agent, one integration - your calendar or your CRM, not both
    • Business hours answering plus after hours overflow
    • Call summaries by email and SMS confirmations

    Professional

    $997/month

    1,200 calls included

    $0.75 per call after that

    For businesses the agent does real work for, not just answering.

    • Everything in Essential
    • Multiple integrations - calendar and CRM together, plus others as scoped
    • Outbound follow-up campaigns and custom call flows
    • A monthly performance report

    Scale

    $1397/month

    2,500 calls included

    $0.65 per call after that

    Multi-site operations and higher volumes.

    • Everything in Professional
    • Multiple locations or numbers
    • Priority configuration changes
    • Direct access to the founder rather than a support queue

    Some businesses have call patterns that do not fit a monthly plan - seasonal peaks, low steady volume, or very high volume with short calls. If that is you, get in touch and we will price per call instead.

    INCLUDED AT EVERY TIER

    • The agent answers on your existing number - no new number to advertise.
    • Every call identifies itself as an AI and handles consent correctly for your state.
    • Booking, rescheduling and calendar updates are completed in the call, with SMS confirmation.
    • A written summary of every call: who rang, what they wanted, what was agreed.
    • Telephony, model usage, monitoring and ongoing script changes are part of the monthly fee. You are not billed separately for a script edit or a changed opening hour.
    • Australian data residency for call logs and records, with processing terms documented on the security page.

    WHAT COSTS EXTRA

    • Calls above the included allowance, at the per-call rate for your tier. You see the running count, and we tell you before a month is heading over.
    • A one-off build fee at setup, covering scripting, integration and testing. It is quoted before any work starts, in the same figure as the monthly fee.
    • Work outside the monthly scope - a new integration, a second language, a materially different call flow - is quoted before it is built. It is never added silently to your invoice.

    PLATFORM AND VOLUME

    White label, embedded, or deployed across a franchise group.

    The plans above are for a single business running its own agent. Platform companies, software vendors, franchise groups and industry associations deploy Novara at tenant scale instead - under your brand or ours, priced per tenant and per volume, not per seat. The architecture, deployment models and onboarding economics are documented on the platform page.

    QUESTIONS