AI VOICE AGENTS. MELBOURNE. LIVE IN PRODUCTION.
Your phone should never go unanswered again
Novara Tech builds and operates AI voice agents for Australian businesses. They answer, quote, book and escalate on your existing number, every hour of every day.
Australian numbers. Australian data. Built and run by the person who designed it.
Operating record
- ~500 missed calls recovered monthly, anchor automotive client
- 300+ businesses on a single multi-tenant deployment
- 8 industries live in production
- ~1 hour to configure and launch a new agent
How it works
01. A call comes in
Your existing number, unchanged. No porting, no new hardware, no change to how customers reach you.
02. The agent handles it
It answers, works out what the caller needs, retrieves live information from your systems, and takes the action.
03. You get the outcome
Booking in your calendar, quote sent by SMS, lead in your CRM, summary in your inbox. Every call transcribed and logged.
What we build
AI Receptionist
Answers every call, 24/7. Qualifies the caller, answers their questions, and books the appointment before they ring your competitor.
Voice Agents
Outbound calls that actually get made. Appointment reminders, follow ups, and lead reactivation at a scale no front desk can match.
Workflow Automation
The repetitive admin between the call and the invoice, connected and automated. Your existing tools, working together.
Custom Software
When off-the-shelf software does not fit the way your business actually runs, we build the thing that does.
Industries
Agents are live across eight industries: automotive parts and workshops, e-commerce, childcare, real estate, healthcare, allied health, legal, and building surveying. The four below are the most common and each has its own page. The rest run on the same platform with a different call flow.
- Automotive: AI call handling for workshops and parts businesses
- E-commerce: order status, delivery and product enquiries resolved automatically
- Childcare: enrolment enquiries and tour bookings handled 24/7
- Real Estate: buyer enquiries qualified and inspections booked around the clock
Pricing
A monthly fee with an included call allowance, scoped per business, with no lock in and no setup fee. Prices in Australian dollars.
- Essential, $597 per month: 500 calls included, then $0.85 per call.
- Professional, $997 per month: 1,200 calls included, then $0.75 per call.
- Scale, $1,397 per month: 2,500 calls included, then $0.65 per call.
Per call pricing is available for irregular call patterns. Full pricing detail.
Built by one person, on purpose
Every agent on this site was designed, built and deployed by the same person you will speak to. There is no account manager layer, no offshore delivery team, and no handover to someone who was not in the original conversation.
Novara Tech is run by Mohammad Alzubaydi, who holds a masters in cybersecurity. Access control, data handling, call recording consent and retention policy are decided before the first call is answered, not after. How we handle your data.
Frequently asked questions
What does it cost?
Plans start at $597 per month for 500 included calls, with $997 and $1,397 tiers above that. Overage is charged per call at $0.85, $0.75 or $0.65 depending on the tier, and there is no setup fee.
How quickly can an agent go live?
A new agent takes roughly one hour to configure and launch once the call flow is agreed. Most businesses are live within a few business days, with the remaining time spent on scoping, integrations and testing.
Does the agent tell callers it is an AI?
Yes, every call identifies itself as an AI and handles recording consent for the caller's state. It is fixed in the call flow and cannot be switched off.
Can it integrate with our existing systems?
Yes, the agent connects to calendars, CRMs, booking and practice management systems, e-commerce platforms and custom REST APIs. Each integration is scoped and built for the specific deployment.
Is there a lock-in contract?
No, billing is month to month and can be cancelled any month. The agent stays live to the end of the billing month, there is no exit fee, and your number is ported back to you.
Is Novara Tech an Australian company?
Yes, Novara Tech Pty Ltd is Australian owned and based in Melbourne, ABN 36 687 531 648. Call data is hosted in Australian regions.
Hear it on your own phone
Describe your business, enter your number, and the agent calls you within seconds on a real phone call.