# Novara Tech - Australian AI Business Integration

> Novara Tech is an Australian AI business integration company specializing in AI voice agents, chatbots, workflow automation, and custom AI development for Australian businesses.

## Company Overview

Novara Tech provides comprehensive AI services for Australian businesses, from AI strategy consulting to custom AI software development. We help businesses automate operations, integrate systems, and leverage AI for competitive advantage.

**Location:** Australia
**Website:** https://novaratech.com.au
**Email:** mohammad@novaratech.cloud

## Core AI Services

### AI Strategy & Advisory
- AI readiness audits (systems, data, workflows, risks)
- AI roadmap development (30/60/90 day plans)
- Use-case discovery workshops by department
- AI ROI modeling and prioritization
- Vendor and tool selection (LLMs, vector DBs, voice, automation)
- AI governance and policy setup
- Team training on prompting and safe AI use

### AI Voice Agents (Inbound/Outbound)
- 24/7 AI receptionist for Australian businesses
- Missed-call AI call-back agents
- Appointment booking voice agents with calendar integration
- Lead qualification voice agents
- AI collections and payment reminder agents
- AI customer support voice agents (Tier 1)
- AI dispatch and job scheduling voice agents
- AI order taking voice agents
- Multi-location routing and multi-language support
- Call recording, transcription, and post-call summaries

### AI SMS Agents & Follow-Up Automation
- Missed-call text back within seconds
- 2-way SMS conversational agents
- Lead nurture sequences (1-30 days)
- Quote follow-up sequences
- No-show reduction and re-activation campaigns
- Review request automation
- Payment and invoice follow-up

### AI Chatbots (Website & Internal)
- Website chat assistants for sales and support
- Product/service recommender chatbots
- Quote request conversational flows
- FAQ and pricing chatbots
- Internal helpdesk chatbots (IT/HR)
- Staff onboarding chatbots

### AI Customer Support Systems
- AI ticket triage and auto-tagging
- Suggested replies for support staff
- Auto-draft email responses with brand voice
- Knowledge base generation and maintenance
- Multi-channel support (email/SMS/chat)

### AI Sales Enablement
- AI lead qualification and scoring
- AI objection handling scripts
- AI proposal and quote generation
- CRM enrichment
- Sales call coaching

### AI Marketing Systems
- AI content engine (blogs, landing pages, ads)
- SEO content clusters and strategy
- AI email marketing sequences
- AI personalization by segment

### AI Data Extraction & Document Automation
- PDF to structured data extraction
- Invoice/receipt parsing
- Contract analysis
- OCR pipelines
- Document classification and routing

### AI Knowledge Systems (RAG)
- Company knowledge base chatbots
- Vector database setup
- Document ingestion pipelines
- Access control and permissions

### AI Workflow Automation
- n8n, Make, Zapier integrations
- CRM automations
- Calendar and email automation
- Multi-step approval workflows

### AI Integrations
- Salesforce, HubSpot, GoHighLevel
- Shopify, Stripe, Xero
- Custom API integrations

### Custom AI Software Development
- AI-powered web and mobile apps
- Multi-tenant SaaS builds
- Admin panels and reporting
- Role-based access and security

## Industries Served
- Healthcare and Dental
- Real Estate
- Automotive
- Trades and Services
- E-commerce
- NDIS and Health Services

## Contact

- Website: https://novaratech.com.au
- Email: mohammad@novaratech.cloud
- Location: Australia

## FAQ

**Q: What AI services does Novara Tech provide?**
A: We provide comprehensive AI services including AI voice agents, chatbots, workflow automation, CRM integrations, custom AI development, and AI strategy consulting for Australian businesses.

**Q: Does Novara Tech work with Australian businesses?**
A: Yes, Novara Tech is an Australian company specializing in AI solutions for Australian businesses across all industries.

**Q: What is an AI voice agent?**
A: An AI voice agent is an AI-powered phone system that can answer calls, qualify leads, book appointments, and handle customer inquiries 24/7 with natural Australian speech patterns.

**Q: Can Novara Tech integrate with my existing systems?**
A: Yes, we integrate with all major business systems including Salesforce, HubSpot, Shopify, Xero, and custom systems via API.